Your privacy matters to us. This Privacy Policy explains what personal information 8k8 collects when you use our platform, how we use and protect that information, and what rights you have as a registered player in the Philippines. We keep things straightforward so you always know exactly where you stand.
When you register an account on the 8k8 platform, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, and contact number. We also collect information related to your account activity, such as login timestamps, betting history, deposit and withdrawal records, and any communications you send to our support team. Technical data is gathered automatically when you access the platform — this includes your device type, operating system, browser version, IP address, and session duration. If you use a mobile device to access 8k8, we may also collect general location data at the country or region level to verify that you are accessing the platform from the Philippines. Payment-related information, such as your preferred payment method and transaction references, is collected when you make deposits or request withdrawals, though full card or account numbers are never stored directly on our servers. We may also collect information you voluntarily provide when participating in promotions, completing surveys, or contacting us for support. All information collected is used solely for the purposes described in this Privacy Policy and is never sold to third parties.
The personal information we collect is used primarily to operate and maintain your 8k8 account, process your transactions, and deliver the platform services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our Terms and Conditions or this Privacy Policy. Where you have opted in, we may also send you promotional communications about new games, upcoming offers, or VIP programme updates — you can opt out of these at any time by contacting [email protected]. Your activity data helps us improve the platform experience, identify and resolve technical issues, and ensure that our games and betting markets are functioning correctly for Filipino players. We use identity and payment information to comply with our legal obligations, including age verification, anti-money laundering checks, and responsible gaming requirements. Aggregated and anonymised data may be used for internal analytics and platform development, but this data cannot be used to identify any individual player. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.
8k8 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data with carefully selected service providers who assist us in operating the platform — for example, payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary for them to perform their services on our behalf. All third-party service providers are contractually required to handle your data securely and in accordance with applicable Philippine data protection law. We may disclose your personal information to regulatory authorities, law enforcement agencies, or courts if we are legally required to do so, or if disclosure is necessary to protect the rights, property, or safety of 8k8, our players, or the public. In the event that 8k8 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. We will never disclose your personal information to other players or to any party not described in this Privacy Policy without your explicit consent. If you have concerns about how your data is shared, please contact us at [email protected].
We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server environments, access controls, and regular security reviews. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 8k8 account and to keep your login credentials confidential. Your personal data is retained for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you request the closure of your account, we will process your request promptly and retain only the minimum data required by law. For questions about how long specific types of data are kept, please reach out to [email protected].
As a registered player based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data in a readable format. You may also request corrections to any inaccurate or incomplete information in your account profile at any time through the account settings or by contacting our support team. If you believe that your personal data is being processed in a way that is not consistent with this Privacy Policy or applicable law, you have the right to raise a concern with us directly at [email protected]. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention requirements that apply to us. You have the right to withdraw consent for optional data processing activities, such as receiving promotional communications, at any time without affecting the lawfulness of processing carried out before withdrawal. We aim to respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request. If you are not satisfied with our response, you may escalate your concern to the relevant data protection authority in the Philippines.
The 8k8 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players interact with our pages. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use the service. Analytical cookies help us understand which features are most useful to Filipino players and where improvements can be made — this data is processed in aggregated form and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use cookies to serve third-party advertising or to track your activity across other websites. Any updates to our use of cookies will be reflected in this Privacy Policy, and we will notify you of material changes through the platform or by email. If you have questions about specific cookies used on the 8k8 platform, please contact [email protected].
Quick answers to what Filipino players most often ask about how 8k8 handles personal data.
No — 8k8 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is shared only with service providers who help us operate the platform, such as payment processors and identity verification services, and only to the extent necessary for them to carry out their role. All such providers are bound by strict data protection agreements. If you have concerns about how your information is used, you can contact us directly at [email protected] and we will be happy to clarify.
You can request a copy of your personal data at any time by sending an email to [email protected] with the subject line "Data Access Request" and your registered account details. We will verify your identity before processing the request to ensure your data is only shared with you. Once verified, we aim to provide your data in a clear and readable format within a reasonable timeframe. If any of the information we hold is inaccurate, you can also request a correction at the same time.
When you close your 8k8 account, we will process your request promptly and begin the data deletion process in accordance with our retention schedule. Some data may be retained for a limited period after account closure to comply with legal and regulatory obligations — for example, transaction records required under anti-money laundering regulations. Once the mandatory retention period has passed, your data will be securely deleted or anonymised. If you would like more detail about what is retained and for how long, please contact [email protected] before closing your account.
You can opt out of promotional communications at any time by contacting [email protected] and requesting to be removed from our marketing list. Opting out of promotional emails will not affect your ability to use the platform or receive important account and security notifications, which are sent regardless of your marketing preferences. We aim to process all opt-out requests promptly. If you continue to receive promotional emails after submitting your request, please follow up with our support team and we will resolve the issue as quickly as possible.
If you have any questions about this Privacy Policy or how 8k8 handles your personal data, our support team is ready to help. You can also visit our FAQ page for quick answers, or head to the homepage to explore the platform.